Frequently Asked Questions (FAQs)
1️⃣ What is the quality of your products?
We offer Premium 7A Master Quality products that closely match luxury brand standards. Each item goes through a strict quality check for finishing, detailing, durability, aesthetics and performance
2️⃣ Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) for your convenience. 🛍️Make full payment only when product arrives at your
3️⃣ How long does delivery take?
Orders are dispatched within 24–48 hours.
Delivery timelines:
- Metro Cities: 3–5 days
- Other Locations: 5–7 days
Tracking details are shared after dispatch.
4️⃣ Do products come with premium packaging?
Yes. Every order includes:
- Luxury premium box
- Soft cushioning
- Warranty card (where applicable)
- Protective packaging
We ensure a premium unboxing experience.
5️⃣ Are the products water-resistant?
Most watches are daily-wear water resistant, meaning they can handle splashes or light hand-wash exposure.
Not suitable for swimming or deep water.
6️⃣ What is your return or replacement policy?
We offer 2–day replacement for damaged, defective, or incorrect items.
Simply share an unboxing video for quick support and smooth processing.
7️⃣ How can I track my order?
Once shipped, you will receive a tracking link via SMS/Email/WhatsApp.
You can track your shipment anytime until delivery.
8️⃣ Do you ship across India?
Yes, we deliver to all locations across India, via trusted courier partners.
9️⃣ What payment methods do you accept?
We accept:
- UPI
- Credit/Debit Cards
- Net Banking
- Wallets
- Cash on Delivery - COD
🔟 How can I contact customer support?
You can reach us at:
- Phone: +91 7200217044
- Email: klassicaura2@gmail.com
- Working Hours: 10 AM – 7 PM
